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Set up my email using Thunderbird

Learn how to set up your Workspace Email account on Mozilla Thunderbird. Then you can send and receive business emails from Outlook on your Mac or Windows computer. (The images below may not match yours depending on your version of Thunderbird.)

When you install Thunderbird, it will attempt to detect your port and server settings. If it's successful, Thunderbird sets up your email with just a few clicks. If it can't, you must enter them manually.

  1. Open Thunderbird.

    Note: First time setting up a Thunderbird email account? See install Thunderbird.

  2. In the Accounts section, under Create a new account: click Email.
    Click email under Create a new account
  3. Click Skip this and use my existing email.
    Use existing email address
  4. Complete the following fields:
    FieldWhat to enter...
    Your NameThe name you want to display as your sender name.
    Email AddressWorkspace Email account email address.
    PasswordWorkspace Email account password.
  5. Click Continue.
    Click continue
  6. Confirm or select the IMAP (remote folders) setting.
    Select IMAP (remote folders)

    Note: You can also use POP3 to configure your Workspace Email account settings. See Set up up my email account using POP settings.

  7. Click Done. Your email inbox should display on the left side
    View email inbox on Thunderbird

    Note: If Thunderbird does not detect your port and server settings, you need to manually configure them. Help me with manual configuration

  8. Test that your email is set up properly by sending yourself a message from your webmail. When you receive it, reply from Thunderbird to test your outgoing server settings.

More info

Set up your email account on your phone:

Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Thunderbird is a trademark of the Mozilla Foundation in the United States and/or other countries. All rights reserved.